Expand your training library with a huge selection of premium Kognent and partner courses featuring automatic updates, new modules added monthly, and custom team visibility.
Conflicts are inevitable in any team, but how they are handled can make all the difference. This module provides practical strategies to help leaders manage conflict and guide difficult conversations in a way that supports positive outcomes. It focuses on recognising conflict early, understanding resolution styles, and promoting open communication and trust within teams.
About the author
This module is created by Kognent in conjunction with industry professionals and subject matter experts to provide an optimal learning experience and effective learning outcomes.
Learning outcomes
Understand:
the common causes of conflict and how conflict can escalate
the different conflict resolution styles and when to use each one
techniques for de-escalating tense or difficult conversations
how open communication can help prevent conflict
the importance of psychological safety and trust in building strong team relationships.
Learning management
Platform ready
A new learning space
Save time and headaches with features that work for you and your team to add utility, not complexity. Sign up today or contact us to learn more about our Learning Management System.
Our learning is designed to seamlessly integrate into your existing training platform. Sign up today or contact us to learn more about our integrations.
Oops! Something went wrong while submitting the form.
Overcoming Challenges for Women in the Workforce
Examine the challenges that females may face and learn strategies to build confidence, improve communication, and strengthen professional presence in the workplace.
Career Skills
Career Skills
Overcoming Challenges for Women in the Workforce
Examine the challenges that females may face and learn strategies to build confidence, improve communication, and strengthen professional presence in the workplace.
Working with Mixed Gender Teams
Explore the benefits of working in diverse, mixed-gender teams.
Career Skills
Career Skills
Working with Mixed Gender Teams
Explore the benefits of working in diverse, mixed-gender teams.
Managing Employee Expectations
Learn strategies on how to effectively manage employee expectations, setting, maintaining and resetting expectations with confidence and clarity.
Career Skills
Career Skills
Managing Employee Expectations
Learn strategies on how to effectively manage employee expectations, setting, maintaining and resetting expectations with confidence and clarity.
Managing Conflict and Difficult Conversations in the Workplace
Learn practical strategies to help leaders manage conflict and guide difficult conversations in a way that supports positive outcomes.
Career Skills
Career Skills
Managing Conflict and Difficult Conversations in the Workplace
Learn practical strategies to help leaders manage conflict and guide difficult conversations in a way that supports positive outcomes.
Male Allies in Action
Understand the role of male allyship in building inclusive and equitable workplaces.
Career Skills
Career Skills
Male Allies in Action
Understand the role of male allyship in building inclusive and equitable workplaces.
Managing Generational and Gender Differences in the Workplace
Explore how generational and gender differences influence communication, behaviour, and expectations in the workplace.
Career Skills
Career Skills
Managing Generational and Gender Differences in the Workplace
Explore how generational and gender differences influence communication, behaviour, and expectations in the workplace.
Coaching & Mentoring for Leaders
Develop an understanding of coaching and mentoring for their staff and apprentices.
Career Skills
Career Skills
Coaching & Mentoring for Leaders
Develop an understanding of coaching and mentoring for their staff and apprentices.
Read first-hand feedback from teams on how they are getting value from our learning and training.
Amanda Holland
WHS Coordinator
Wesfil
Flip to see more
Getting access to the Kognent library and getting it up and running was a very easy process considering our unique training requirements. The Kognent team is always adding new content, but most importantly it’s easy to use which suits our workforce.
Flip to see more
Dustin Bennett
Principle Occupational Hygienist
GCG
Flip to see more
We partner with Kognent to develop training products including eLearning and video-based resources ready for market. A key benefit of working with Kognent is their ability to take complicated technical concepts and translate them into plain language that is easy to understand for any learner.
Flip to see more
Scott Pirie
Transport Compliance Manager
Coates
Flip to see more
We engaged Kognent to develop our Chain of Responsibility training program which consisted of twelve eLearning modules. The team were diligent with their research and understanding of the subject, and the outputs were engaging and easy to consume eLearning modules – delivered quickly and with ease.
.png)
