Courses

Learn practical strategies to help leaders manage conflict and guide difficult conversations in a way that supports positive outcomes.

Understand the role of male allyship in building inclusive and equitable workplaces.

Explore how generational and gender differences influence communication, behaviour, and expectations in the workplace.

Develop an understanding of coaching and mentoring for their staff and apprentices.

Explore the basics of effective communication in the workplace, including strategies for active listening and clear communication.

Learn how leaders can build and maintain a strong team culture by fostering trust, empathy, and psychological safety.

Learn strategies to build a positive workplace environment where everyone feels valued, engaged, and supported to grow.

Learn the essentials of providing effective feedback and meaningful recognition in the workplace.

Learn the foundational elements of leadership, including behaviour, communication, emotional intelligence, and the ability to adapt to various situations and team needs.

Learn the core concepts of leadership and encourage learners to explore how they can lead in their own unique way, regardless of their role.

Learn effective delegation techniques to ensure clarity, accountability, and the appropriate level of autonomy for team members.

Learn strategies to prioritise, plan, and stay organised to manage time effectively and control workload.

Learn about Sample Safe Work Procedures (SWPs) to understand their role in maintaining workplace safety and minimising risks.

Learn how to manage spills effectively to protect the environment and ensure workplace safety.

Understand the risks of workplace noise and learn how to protect your hearing effectively.

Learn about the risks of remote and isolated work and how to manage them effectively to stay safe.

Understand the risks of workplace violence and aggression and how to manage them to ensure a safer work environment.

Learn about the risks of working outside and how to stay safe in different weather and environmental conditions.

Understand key principles of safe travel, including preparation, awareness and managing potential risks.

Learn the basics of workplace entry permits and when union officials can lawfully enter a workplace.