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This module covers the basics of effective workplace communication, focusing on active listening, clear speaking, and respectful, professional interaction. It also explains how effective communication supports teamwork, reduces misunderstandings, and contributes to creating a positive work environment.
About the author
This module is created by Kognent in conjunction with industry professionals and subject matter experts to provide an optimal learning experience and effective learning outcomes.
Learning outcomes
Understanding:
what effective communication means in the workplace
the the key skills involved in active listening
how to speak clearly and respectfully
how good communication improves teamwork and reduces misunderstandings
behaviours that help create a positive work environment.
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Chain of Reponsibility - Introduction
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Explore principles and laws of the Chain of Responsibility, uncovering roles and safety improvements across five target areas.
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Learn how to contribute to a more inclusive and supportive work environment for women.
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Learn how to contribute to a more inclusive and supportive work environment for women.
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Learn how effective communication reduces errors, improves teamwork, and builds strong professional relationships.
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Explore the role of ethical behaviour in creating a positive work environment by making responsible, professional decisions in everyday workplace situations.
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Read first-hand feedback from teams on how they are getting value from our learning and training.
Dustin Bennett
Principle Occupational Hygienist
GCG
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We partner with Kognent to develop training products including eLearning and video-based resources ready for market. A key benefit of working with Kognent is their ability to take complicated technical concepts and translate them into plain language that is easy to understand for any learner.
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Stewart Anderson
CEO
Surepipe
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We’re a small team spread out over multiple locations, by using Kognent we have been able to get our people to complete their training online has made learning and development easier for us.
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Scott Pirie
Transport Compliance Manager
Coates
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We engaged Kognent to develop our Chain of Responsibility training program which consisted of twelve eLearning modules. The team were diligent with their research and understanding of the subject, and the outputs were engaging and easy to consume eLearning modules – delivered quickly and with ease.
