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This module covers the essentials of providing effective feedback and meaningful recognition in the workplace. It outlines the role of both in supporting performance, motivation and a positive work culture.
About the author
This module is created by Kognent in conjunction with industry professionals and subject matter experts to provide an optimal learning experience and effective learning outcomes.
Learning outcomes
Understand:
the purpose and impact of feedback and recognition in the workplace
the difference between constructive feedback and personal criticism
key principles for delivering clear, timely and behaviour-focused feedback
techniques for recognising performance in a genuine and appropriate manner
how to match feedback and recognition approaches to different workplace situations.
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Dustin Bennett
Principle Occupational Hygienist
GCG
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We partner with Kognent to develop training products including eLearning and video-based resources ready for market. A key benefit of working with Kognent is their ability to take complicated technical concepts and translate them into plain language that is easy to understand for any learner.
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Stewart Anderson
CEO
Surepipe
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We’re a small team spread out over multiple locations, by using Kognent we have been able to get our people to complete their training online has made learning and development easier for us.
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Amanda Holland
WHS Coordinator
Wesfil
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Getting access to the Kognent library and getting it up and running was a very easy process considering our unique training requirements. The Kognent team is always adding new content, but most importantly it’s easy to use which suits our workforce.