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This module covers the essentials of providing effective feedback and meaningful recognition in the workplace. It outlines the role of both in supporting performance, motivation and a positive work culture.
About the author
This module is created by Kognent in conjunction with industry professionals and subject matter experts to provide an optimal learning experience and effective learning outcomes.
Learning outcomes
Understand:
the purpose and impact of feedback and recognition in the workplace
the difference between constructive feedback and personal criticism
key principles for delivering clear, timely and behaviour-focused feedback
techniques for recognising performance in a genuine and appropriate manner
how to match feedback and recognition approaches to different workplace situations.
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Amanda Holland
WHS Coordinator
Wesfil
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Getting access to the Kognent library and getting it up and running was a very easy process considering our unique training requirements. The Kognent team is always adding new content, but most importantly it’s easy to use which suits our workforce.
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Scott Pirie
Transport Compliance Manager
Coates
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We engaged Kognent to develop our Chain of Responsibility training program which consisted of twelve eLearning modules. The team were diligent with their research and understanding of the subject, and the outputs were engaging and easy to consume eLearning modules – delivered quickly and with ease.
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Stewart Anderson
CEO
Surepipe
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We’re a small team spread out over multiple locations, by using Kognent we have been able to get our people to complete their training online has made learning and development easier for us.
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