Expand your training library with a huge selection of premium Kognent and partner courses featuring automatic updates, new modules added monthly, and custom team visibility.
Conflicts are inevitable in any team, but how they are handled can make all the difference. This module provides practical strategies to help leaders manage conflict and guide difficult conversations in a way that supports positive outcomes. It focuses on recognising conflict early, understanding resolution styles, and promoting open communication and trust within teams.
About the author
This module is created by Kognent in conjunction with industry professionals and subject matter experts to provide an optimal learning experience and effective learning outcomes.
Learning outcomes
Understand:
the common causes of conflict and how conflict can escalate
the different conflict resolution styles and when to use each one
techniques for de-escalating tense or difficult conversations
how open communication can help prevent conflict
the importance of psychological safety and trust in building strong team relationships.
Learning management
Platform ready
A new learning space
Save time and headaches with features that work for you and your team to add utility, not complexity. Sign up today or contact us to learn more about our Learning Management System.
Our learning is designed to seamlessly integrate into your existing training platform. Sign up today or contact us to learn more about our integrations.
Oops! Something went wrong while submitting the form.
Non-Work Related Injury or Illness for Leaders
Support leaders in facilitating a safe and successful return to work (RTW) for employees following illness or injury.
Human Resources
Human Resources
Non-Work Related Injury or Illness for Leaders
Support leaders in facilitating a safe and successful return to work (RTW) for employees following illness or injury.
Consultation in the Workplace: Major Change for Leaders
Equip leaders with practical tools and strategies to implement workplace changes that minimise employee impact effectively.
Human Resources
Human Resources
Consultation in the Workplace: Major Change for Leaders
Equip leaders with practical tools and strategies to implement workplace changes that minimise employee impact effectively.
Due Diligence for Leaders
Recognise and understand the concept of due diligence and its role in ensuring a safe and healthy work environment under the Work Health and Safety Act (WHS Act).
Health & Safety
Health & Safety
Due Diligence for Leaders
Recognise and understand the concept of due diligence and its role in ensuring a safe and healthy work environment under the Work Health and Safety Act (WHS Act).
Loading, Unloading Exclusion Zones (LUEZ)
Discover the fundamentals of LUEZ and explore its practical applications in the workplace.
Transport & Logistics
Transport & Logistics
Loading, Unloading Exclusion Zones (LUEZ)
Discover the fundamentals of LUEZ and explore its practical applications in the workplace.
Introduction to WHS
Discover essential principles, practices and tools for workplace health and safety.
Health & Safety
Health & Safety
Introduction to WHS
Discover essential principles, practices and tools for workplace health and safety.
Asbestos Awareness
Gain the knowledge and skills to safely work around asbestos or asbestos containing materials (ACM).
Health & Safety
Health & Safety
Asbestos Awareness
Gain the knowledge and skills to safely work around asbestos or asbestos containing materials (ACM).
Working at Heights: Stairs, Steps and Ladders
Working at heights is a significant risk in the workplace. This module provides guidance on safely working with stairs, steps, and ladders.
Health & Safety
Health & Safety
Working at Heights: Stairs, Steps and Ladders
Working at heights is a significant risk in the workplace. This module provides guidance on safely working with stairs, steps, and ladders.
Read first-hand feedback from teams on how they are getting value from our learning and training.
Dustin Bennett
Principle Occupational Hygienist
GCG
Flip to see more
We partner with Kognent to develop training products including eLearning and video-based resources ready for market. A key benefit of working with Kognent is their ability to take complicated technical concepts and translate them into plain language that is easy to understand for any learner.
Flip to see more
Scott Pirie
Transport Compliance Manager
Coates
Flip to see more
We engaged Kognent to develop our Chain of Responsibility training program which consisted of twelve eLearning modules. The team were diligent with their research and understanding of the subject, and the outputs were engaging and easy to consume eLearning modules – delivered quickly and with ease.
Flip to see more
Stewart Anderson
CEO
Surepipe
Flip to see more
We’re a small team spread out over multiple locations, by using Kognent we have been able to get our people to complete their training online has made learning and development easier for us.
