When employees are asked to take time out of their already packed schedules to complete online training, it’s often met with a groan – understandably so. Online training doesn’t have a crash-hot reputation.
Many of us have probably persevered through a long PowerPoint-style piece of online training clicking the neck button as fast as possible while mostly focussed on something else.
The good news is, online training doesn’t need to be this way.
So, when we started the process of creating our suite of Chain of Responsibility online modules, the first question we asked ourselves was ’why?’. Essentially, why bother building an online module that no one wants to complete and won’t retain any information from because they are on a boredom-induced click-next frenzy?
It was essential to create training that actually mattered. We wanted our learners to complete their training feeling like their time was well spent. To do this, we followed a few simple steps.
1. Design with our audience in mind.
Before investing time and money, people generally want to know how learning applies to their job and how their skills will be improved. Long before we started designing the training, we invested time and resources to engage with stakeholders at all levels, not just those that sign-off on invoices. We took a seriously deep dive into the complexities of how the Heavy Vehicle National Law impact similar roles from different companies from a wide range of industries. By taking the time to gather and understand this information, we were able to build an unmistakable picture of what our audience wanted to know and how they wanted to engage.
2. Know and implement key learning design methodologies.
We’ve spent years exploring and researching the fundamentals of eLearning design theory. There’s oodles of research out there about how the human mind absorbs, assimilates and retrains information. Clever instructional design combines science and art to create learning experiences that connect with a learner. Our suite of Chain of Responsibility modules was designed to provide learners with an experience that is aesthetically pleasing and easy to navigate. Additionally, by incorporating a variety of relevant activities, quizzes, and scenarios, our learners are challenged and motivated to continue learning.
3. Test, Iterate, Repeat.
Learning should never be ‘set and forget’. Online learning modules should be regularly tweaked and improved upon, rather than building once and being done for good. The iterative design methodology is based upon a cyclic process of prototyping, testing, analysing, and refining a product or process. We continually incorporate new feedback, updates to legislation, and fresh content to ensure that our learners are getting a relevant learning experience.
In the last decade, online learning has enjoyed unparalleled growth. It allows learners to complete training anytime, anywhere and at their own pace. However, for online learning to be truly valuable and have a lasting impact, it must keep the needs of the learner central to its purpose. By understanding your audience and continuing to improve your product, online learning will start to get the reputation it deserves.